Impressed with PhilHealth’s Corporate Action Center

I never thought I will receive a quick response about my query at PhilHealth Corporate Action Center. I lost my Philhealth ID and I wasn’t able to note my ID number. My employer needs it before the end of this week so I decided to email Action Center since I don’t have an access to a telephone at the office. I was just trying my luck since online inquiry seems not in a full blast in other Government agency, that is based on my experience.

I was surprise when I received a reply from Philhealth Action Center in less than 15 minutes. Awesome! I was really impressed by the prompt response. The agent just asked me to fill up some information needed in order to check and verify my Philhealth Identification number in their data base. That was really a curve ball with a good end. I was able to retrieve my member’s ID number. Great customer service!

PhilHealth Corporate Action Center

I hope other Government Agencies will follow. Kudos Philhealth!

10 thoughts on “Impressed with PhilHealth’s Corporate Action Center

  1. Good Day!
    We are having a trouble in logging in to the new system of Philhealth regarding EPRS. We receive some accounts and we change the passwords some of accounts that we changed passwords cannot open and t appears invalid account. How can it appear invalid account however we change the password already. Can you take action of this matter because our reports tend to be pending. Also one thing, we are Accounting Firm and we are holding a lot of employers and we are making their monthly reports. We already registerd to POAF and said to email that we will wait for 5 working days but still more than 5 days past and more than a month we dont have any EPRS receieve only few. Hopefully you take action regarding this trouble. Thanks

    1. Hi! I appreciate your comment, but please direct your concern to Philhealth’s website. This is a personal blog and I am not in anyway connected to Philheatlh. 🙂

  2. Hi!May pagbabago po ba sa system ng eprs kc dati nakapag online at nakapag post na ako ng janauary at february 2013 contribution
    tpos ngaun pagclick ko ng payment management di ko n makita ung history at details kung sdn ka nagbayad at di me na mailagay ung details ng payment ko.

  3. im already enrolled in eprs since january but my concern is may pagbabago po ba sa system ng payment posting kc nagencode ako ng payment for march 2013 contribution pero pagclick ko ng payment management di ko na makita ung icon ng posting of details ng payment.pls help me kung pano.nkapagprint na rin me ng erf1 at spa even the peprl ung posting n lng

  4. follow up ko lang un sinubmit kong notarized complain sa calamba branch ng philhealth noong april 15 kung ano na ang update?about sa complain ko po iyon regarding my employer’s non remittance of our contribution,sana matulungan nyo po ako,tnx

    1. hi Jocelyn! Sorry po, Momsicle Online is a personal blog po. This is not in anyway related to Philhealth, so if you have complains, address it directly to their website.

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